Privacy Policy

Shipping & Delivery

At Batana Pure Oil, we are committed to delivering your orders safely and efficiently. Our business is based in:

1209 Mountain Road Pl NE Ste R
Albuquerque, NM 87110, USA

We proudly ship to customers across the United States and to more than 200 countries worldwide.

All orders are processed within 2–5 business days.

Processing includes order verification, quality inspection, and secure packaging.

Orders are not shipped on weekends or holidays.

Delivery times vary based on destination:

Delivery estimates do not include processing time.

Please note that delays may occur due to customs, carrier issues, weather, or peak shipping periods.

Orders are shipped from our fulfillment facilities using reliable carriers such as:

Shipping method selection depends on destination and package size.

We offer free worldwide shipping to most countries.

However, we currently do not ship to:

Syria
North Korea
Iran
Cuba
Sudan
Crimean Region of Ukraine

If an order is placed from a restricted location, we will contact you.

International shipments may be subject to customs duties and import taxes once the package reaches your country.

These charges are the responsibility of the customer. By placing an order, you agree to any applicable customs fees.

Once your order ships, you will receive an email with your tracking number.

If tracking shows “No information available”, allow a few days for the carrier to update the system.

Items from the same order may occasionally arrive in separate packages to ensure faster and safer delivery.

If you have questions about your order or delivery, please contact us: batanapureoil@gmail.com

Batana Pure Oil
1209 Mountain Road Pl NE Ste R
Albuquerque, NM 87110, USA